The listing still says “Claim this business”
Nobody has claimed your salon on Google yet, so you can't edit hours, photos or services.
Help from Wiwi Agency, Ho Chi Minh City, Vietnam. We work with US nail salons by written chat and email, in English and Vietnamese.
Wiwi is an independent agency, not affiliated with Google. Google Business Profile is free; our fee is for our work.
Nobody has claimed your salon on Google yet, so you can't edit hours, photos or services.
Someone set it up years ago and never handed it over. You can't sign in to change anything.
Missing services, prices, booking link or photos that customers look for before they choose a salon.
For listings nobody has claimed yet.
No upfront payment. You pay only after verification succeeds and you confirm you have Owner access.
For listings held by an old manager or agency that never handed them over.
No upfront payment. You pay only after Owner access is restored to you.
For salons that already manage their listing.
50% before work starts, 50% after you review the delivered checklist.
Only offered after an A or B job is finished.
Paid at the start of each 30-day cycle. Cancel anytime before the next cycle.
Payments are made by PayPal invoice. If A1 or A2 does not succeed, you owe nothing for that package.
Send us your salon name or Google Maps link. We look at the public listing at no cost.
A short written note with screenshots: what's missing, which package fits, and the price.
We send a written agreement with the scope, price and completion conditions. Nothing starts before you agree.
You add us as a Manager when needed. We guide you through any step Google asks the owner to do.
You check the result yourself. Then we send a PayPal invoice for the agreed amount.
Your salon owns the listing, always. We work as a Manager and you can remove us at any time.
We never ask for your Gmail or Google password. Access is granted through Google's own invite.
Google chooses the verification method and timing. Sometimes it asks the owner to record a short video of the salon. We'll tell you exactly what to do.
We don't promise a ranking, a number of customers or a completion date. We make your listing accurate and complete.
Wiwi Agency is a marketing and web company based in Ho Chi Minh City, Vietnam (WIWI Co., Ltd., Tax ID 0316249219). We are not a US company and we don't have a US office.
We work by written chat and email only, in English and Vietnamese. No phone calls, so every price and promise stays in writing.
Yes. Google Business Profile is free, and you can claim and verify your salon yourself at business.google.com. Our fee is for our work: handling the process, guiding you through Google's steps and setting up your profile.
For verification and recovery there is no upfront payment: we invoice only after you can sign in as Owner. You get a written agreement before anything starts, you keep ownership of the listing, and we never ask for your password.
For A1 and A2, if verification or recovery is not achieved, you owe nothing for that package.
It depends on Google. Google decides the verification method and how long a review takes, so we can't promise a date. We keep you updated in writing at each step.
Yes. We write in English or Vietnamese, whichever you prefer. We work by written chat and email only, so you can reply when the salon is quiet.
We reply in writing with what we found and which package fits, if any. No obligation, and we won't message you again if you don't want us to.
Privacy: we use what you send us only to reply and to do the work you agree to. We don't sell or share it, and we delete it if you ask.